Moomoo Reviews
(Rated by 15 users)
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Payment Methods
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.5
Base on 15 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.6
- Price & Quality4.4
- Customer Service4.5
- Return Policy4.7
- Shipping & Delivery4.8
Recent Customer Reviews (15)
Percy Sturluson
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Sandra Weiß
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Xavier Demers
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Roy Bell
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Klaus Koch
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Felix Koch
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Katrin Theissen
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Angela Schindler
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Elvar Óskarsson
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Jay Day
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Moomoo Pros & Cons
Pros
1
Commission-free trading: Moomoo offers commission-free trading for U.S. stocks, ETFs, and options, with competitive pricing on options contracts.
2
Robust trading and analytical tools: The platform provides customizable trading platforms for mobile and desktop use, with easy-to-use interfaces and advanced charting capabilities.
3
Competitive margin rates: Moomoo charges low margin rates, with 6.8% for Gold account holders and 12% for regular accounts.
4
High interest on uninvested cash balances: Moomoo offers a cash sweep program that pays a competitive 5.1% interest rate on uninvested cash balances.
5
Free level 2 quotes and options chains: Users get free access to level 2 quotes and options chains, providing valuable insights into market depth and trade sizes.
6
User-friendly interface: The app is well-designed and intuitive, with a consistent experience across mobile and desktop versions.
7
Educational resources: Moomoo offers an array of educational resources, including webinars and tutorials, to help traders improve their skills.
CONS
1
Limited investment options: Moomoo primarily focuses on stock trading and offers limited options for other types of investments, such as mutual funds, bonds, or cryptocurrencies.
2
Limited account types: U.S. investors can only open an individual margin account, with no options for joint, trust, or retirement accounts.
3
High fees for transferring money out: Moomoo charges higher fees for transferring cash or securities out of an account, including a $20 domestic wire transfer fee and a $25 international wire transfer fee.
4
Customer support issues: Users often report that Moomoo's customer support can be slow and sometimes unresponsive, which can be frustrating, especially when dealing with financial issues or urgent trading matters.
5
Regulatory risks: As Moomoo is owned by a Chinese company, some users might be concerned about potential regulatory risks or data privacy issues related to its Chinese ownership.
Moomoo Features and Benefits
Features
Advanced charting
Allows charting 63 technical indicators in 10 different categories, and boasts 38 drawing tools.
Full-extended trading hours
Allows trading in pre-market from 4:00 a.m. to 9:30 a.m. EST, and after hours from 4:00 p.m. to 8:00 p.m. EST.
Access to Level 2 market data and real-time quotes
Provides in-depth market data for better decision making.
Crossed market orders
Allows for more complex trading strategies.
Access to international markets
Provides access to global stocks from the China A-Shares and Hong Kong markets.
Advanced order types
Includes customized and pre-set options strategies.
Commission-free US stock, ETF and options trading
No inactivity fees with competitive pricing on options contracts.
High interest on uninvested cash
Pays competitive 5.1% interest rate via cash sweep program.
Robust trading and analytical tools
Provides customizable trading platforms for mobile and desktop use, with easy-to-use interfaces and advanced charting capabilities.
Competitive margin rates
Low rates of 6.8% for Gold account holders and U.S./Hong Kong stocks, 12% for regular accounts, 8.8% for Chinese stocks.
Free level 2 quotes and options chains
Provides free access offering valuable insights into market depth and trade sizes.
User-friendly interface
Well-designed and intuitive with consistent experience across mobile and desktop versions.
Educational resources
Offers webinars, tutorials, and more to help traders improve their skills.
No monthly maintenance fees
No data fees for real-time monitoring.
Commission-free equity and index options trading
Available for U.S. residents trading in U.S. markets.
14-day withdrawal right
Customer has the right to withdraw from the contract and return goods within 14 days of receipt.
Easy withdrawal notification
Requires sending an email to [email protected].
Limited use for examination
Goods may be used only to examine their nature and functionality as in a physical store.
Timely refunds
Refunds all fees within 14 days after receiving returned goods or proof of return.
Return shipping
Customer bears costs except for non-compliant products where moomoo covers it.